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  Media Press - Publishers of Contemporary Music Since 1969 :: Help zone

Help zone

    Media Press Guarantees

Safe Shopping Guarantee
We guarantee that every transaction you make at Media Press, Inc. will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping on our site. Why are we so confident? Because we use the same "secure socket layer" (SSL) encryption technology used by the Internet's most trusted stores. This SSL technology scrambles all your personal information - including credit card number, name, and address - so that it cannot be read as the information travels over the Internet. And when that information arrives here, only our secure computers can decode it.

Still don't want to use your credit card on the Internet? That's OK., click here to download an order form to fax or mail.

Satisfaction Guarantee/Return Policy
No questions asked. Take 30 days after we ship your order to make sure you are satisfied. If not, return any product and we will refund its purchase price. YOU MUST CALL AND GET A RETURN AUTHORIZATION NUMBER BEFORE SENDING BACK ANY PRODUCT. We'll also refund shipping costs if the return is due to our error or the product is defective. Credit card purchases will be refunded by credit card credit. Check purchases will be refunded by check. Returned products must be in original packing and be in original unused condition.

A SPECIAL NOTE ABOUT SOFTWARE AND RECORDED MEDIA - Due to manufacturer restrictions, software and recorded media (including CD's, videos, DVD's, cassette tapes, etc.) can only be returned if the manufacturer-sealed plastic shrink-wrap has not been opened.

Safe Shopping Guarantee Details
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Media Press, Inc. will cover the entire liability for you, up to the full $50.00. Media Press, Inc. will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Media Press, Inc. while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

 
 
 
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